Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

If you feel that your problem is urgent and cannot wait you must contact the Surgery by telephone where possible, you can do this at anytime during the day. One of our Patient Care Advisors will offer support alongside the duty doctor to signpost you to the most appropriate next step this could include a face-to-face appointment in the surgery or an onward referral.

How to book

• Telephone: 01635 917917

Please use the below link to request a non-urgent appointment with a clinician. Please give as much information as possible regarding only one issue, to help us direct you to the right person, within the right timeframe. This could be a GP, Physician Assistant, Nurse, Social Prescriber or Pharmacist. 

If you have multiple non-urgent concerns, you’d like to speak to a clinician about or would like to talk to a member of the team please telephone the surgery after 9am. 

Online Consultation - Pre-check List

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

Home visits are reserved for housebound or particularly unwell patients. It is important that GPs are consulting with patients in Practice wherever possible as they can see several patients in Practice in the same time it takes them to see one patient on a home visit. It is also safer, and better facilities are available within the Practice for examining and treating patients.

If you would like to request a home visit, please contact the practice by telephone on 01635 917917

Housebound Definition 

A patient is deemed to be housebound when they are unable to leave their home environment through a physical or psychological illness. A patient is not considered housebound if he or she is able to leave their home with minimal assistance or support. For example unassisted/assisted visit to the Doctor, dentist, hairdresser, supermarket, social events or hospital outpatient appointments. Some patients may not be housebound permanently but rather are housebound temporarily as a consequence of an episode of illness.

Minimal assistance would be described as a person who can leave their own home and travel to a clinical appointment in a vehicle such as a personal car, taxi or public transport adapted for their use or not and with or without the use of a wheelchair either by themselves or with an escort.

To avoid confusion any person who requires a specialist vehicle (Ambulance) or a two person escort would be regarded as housebound.

To avoid further confusion a person will not be regarded as housebound because they do not personally have a companion to escort them to a clinical appointment.

• Follow up on an outstanding referral – If you have been referred by your GP and would like an update on the status of it, please contact the hospital in the first instance. 

You can view and manage your referral online to manage your referral using the booking reference number on your referral paperwork. 

If you still require help from the practice please contact us by using this form.

GP appointments are now available in your area during the evenings and at the weekend. To book an appointment, contact the practice.