strawberry hill
medical centre

strawberry hill
medical centre

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Tel
01635 917917

Fax
01635 551316

Old Bath Road, Newbury,
Berkshire RG14 1JU

We are currently OPEN.

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CQC Inspected and Rated
GOOD

Online Services

Practice Information

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Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

Get answers to their questions
Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointments	Questions	Prescriptions	Test Results
Appointment requests	Ask the doctor a question	Repeat Prescription requests	Request test results
Cancellation	Ask the Practice a question	Help with medications

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma	Diabetes	Epilepsy	Smoking
Mental health	Alcohol	Blood pressure	Contraception blood pressure

Find the forms that you need:

New Patient Registration

Change of details

Sick Notes

Register for online services

Give feedback to the Practice:

Feedback to the Practice

Friends and Family Test (FFT)

Get advice on common conditions:

Find Information about the services offered by your GP Practice such a travel services.
Find information about health services and health support groups in your area.
Get help from NHS Choices regarding your condition together with advice on what to do next.

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.
You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

See our Privacy Policy for more information.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.

We use Google Analytics software to track:

The pages you visit
How long you use the site
How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this sytem.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

Online Requests

Search

Reception and Enquiries

Reception and Enquiries

How can we help you?

Getting help with

Keep us updated

About appointments

Register as a new patient

Can’t find what you’re looking for?

Ask a Receptionist a question

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Speak to someone now – Call NHS 111.

Get fast help from a Pharmacist for various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

See a Nurse about various conditions such as vaccinations, sexual health, contraception, blood pressure.

Get medical advice and treatment from a Doctor.

Visit a Minor Injuries Unit for minor burns, cuts, sports injuries, bites and bruises, minor dislocations etc.

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

Patients planning visits abroad for either business or holidays are asked to book an initial 20 min appointment with the Practice Nurse well in advance of the proposed departure date. (A charge for certain vaccinations will be made). Alternatively, these services are readily available at certain Pharmacies and Private Clinics – contact your local pharmacy for more information.

Please see the links below for more information about local services available:

- MASTA Travel Clinic Reading

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Gov.uk for specific country travel advice
EHIC to apply for your free European Health Insurance Card

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Carers

Child Health

Drugs and Alcohol

Family

Keeping Healthy

Maternity

Mental Health

Emotional Wellbeing West Berkshire

A guide to local Mental Health Services.

View the leaflet

Check out the online hub of information for more useful support, guidance, apps and more.

Talking Therapies Berkshire

A friendly and approachable service that helps people with problems such as anxiety, depression, stress and phobias.

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.

Mind

Information and Support for all mental health issues. Mind Infoline

0300 123 3393

Rethink

Help, information and support for all those affected by mental illness.

Find a Local Mental Health Services

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Felling stressed?

Memories Cafe

Come along to the new Memories Café at Winchcombe Place. This is open to anyone who has dementia or their family members and carers and all are welcome to enjoy coffee and cake in a friendly and relaxed setting.

Open for Hope - improving mental health and wellbeing across Berkshire

A volunteer led group whose aims are to combat isolation, loneliness and improve mental wellbeing. Held at Memorial Hall, Tudor Court, Brownsfield Road, Thatcham RG18 3HB from 1.00pm – 4.00pm on Tuesdays. Contact Jackie Wilkinson, Coordinator, on 07391194102 or sec.wbiln@gmail.com

Support in Mind Berkshire West

Sport in Mind is an independent Berkshire mental health sports charity (unaffiliated to Mind) founded in 2011. Its aim is to use sport and physical activity to help aid the recovery of people experiencing a wide range of mental health problems by promoting mental wellbeing, improving physical health and combating social isolation. Find out more

Berkshire West Activities Timetable

Free indoor Tennis sessions for Mental Wellbeing

Emotional Health Academy

Helping children, young people and families find support for emotional wellbeing earlier, faster and more easily

Telephone: 01635 519018

Website: info.westberks.gov.uk

Time to Talk West Berkshire

Our aim as a charity is to promote the mental health and emotional wellbeing of young people aged 11-25 in West Berkshire.

Telephone: 01635 760331

Website: t2twb.org

Email: hello@t2twb.org

Minor Injuries

Sexual Health

Stop Smoking

Weight Management

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Health Reviews

More than one condition?

Find out about synchronisation

Assessments

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Prescriptions

Local Pharmacies

Administration Office

Administration Office

How can we help you?

Getting help with

Keep us updated

How are we doing?

Register as a new patient

Can’t find what you’re looking for?

Ask the Practice a question

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