Register for Online Services

To register for our online services you will need to visit the practice, bringing with you two forms of identification. One of these items should include your photograph.

We will then issue you a username and password.

Once you are registered you will be able to use the service to:

  • Order your repeat prescriptions
  • Make an appointment
  • Cancel an appointment
  • View your medical record

We currently have 2 options for Online Access for Strawberry Hill Medical Centre patients:

Patient Access

This is a website which can be accessed on a computer/laptop rather than an app to be downloaded. This is for any patients who don’t have access to a smart device.

Please go to www.patientaccess.com to use Patient Access.

NHS App

This is an app which can be downloaded on Apple and Android devices. Patient are asked to set up a new NHS login by verifying your own ID by taking a photograph of your photo ID and then recording a short video of you saying 3 or 4 numbers in order for the system to recognise you are the person on your ID. If you are not able to do this then you can come into the surgery to get a linkage key, ODS code and account ID from reception. This app is for over 13s only.

To access the NHS App, please go to www.nhs.uk/nhs-app.

Access To Medical Records

Newly registered patients are now entitled to access a summary of your medical record from the point of registration onwards and therefore we will need to see two forms of ID at registration. If you would like to have access to your full medical record (for online services only), please complete our online form.

Further Information

If you experience any problems with online access that we cannot resolve, please contact the following help desks as appropriate:

Patient Access

Email: support@patientaccess.com

NHS App

Contact: www.nhs.uk/nhs-app-contact-us