Register for Online Services

To register for online services please complete this form. You then have two choices for your ID check.

  • You can either use the NHS app to access your records, which will undertake the ID checks using your phone or tablet.
  • You can use Patient Access online. You will need to bring in photo ID such as passport or photo driving licence so we can undertake the ID check and we will then text you an access code.

You can also visit the practice, bringing with you two forms of identification. One of these items should include your photograph.

We will then issue you a username and password.

Once you are registered you will be able to use the service to:

  • Order your repeat prescriptions
  • Make an appointment
  • Cancel an appointment
  • View your medical record

We currently have 2 options for Online Access for Strawberry Hill Medical Centre patients:

Patient Access

This is a website which can be accessed on a computer/laptop rather than an app to be downloaded. This is for any patients who don’t have access to a smart device.

Please go to to use Patient Access.


This is an app which can be downloaded on Apple and Android devices. Patient are asked to set up a new NHS login by verifying your own ID by taking a photograph of your photo ID and then recording a short video of you saying 3 or 4 numbers in order for the system to recognise you are the person on your ID. If you are not able to do this then you can come into the surgery to get a linkage key, ODS code and account ID from reception. This app is for over 13s only.

To access the NHS App, please go to

Access To Medical Records

Newly registered patients are now entitled to access a summary of your medical record from the point of registration onwards and therefore we will need to see two forms of ID at registration. If you would like to have access to your full medical record (for online services only), please complete our online form.

Further Information

If you experience any problems with online access that we cannot resolve, please contact the following help desks as appropriate:

Patient Access




Register for Online Services


Terms and Conditions

Please note:

  • It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately. Access can also be gained on some phones using fingerprints or Face ID – please consider this.
  • If you have concerns about this, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.
  • If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.
  • The practice may not be able to offer online access due to a number of reasons such as concerns that it could cause harm to physical or mental health or where there is reference to third parties. The practice has the right to remove online access to services for anyone they feel it could harm or be put at risk.
I wish to access my medical record online and understand and agree with each statement: *

For Practice Use Only

Level of record access enabled